Product Support Services help to increase operational efficiency, lower support costs, and improve availability risk management through automated network-equipment inventory management and award-winning support.
|Parts Support||Service Support||Training Support|
Like our motto “Sensitive to Customer Needs”, we have provided the spare parts support to our customers. The spare parts range includes farm implements spare parts, tractor parts, and other heavy equipments parts.
Our spare part staff can provide assistance identifying and committed to getting orders entered, processed and shipped as quickly as possible to avoid downtime.
We are promised the parts provided are in the high quality and safety to use to prevent machine long life. To deliver our promise of excellence customer support, customers can easily to get spare parts through our comprehensive network of branches.
Our skilled and experienced technicians always get readily to provide the servicing or repair work either in our own workshop facilities or at customer work sites. They are always on call to attend urgent field service calls whenever
and wherever they may be required. Our service teams have attended regular technical training program with our suppliers to improve their own skill and up to date technology. We also have the facilities and teams of highly skilled technicians to provide professional maintenance and repair services for heavy equipment.
We have set up a training program that provides adequate training and other relevant courses to the industry employees to improve their skills. Our training supported by qualified trainers with vast industry experiences.
The training media includes case studies, small group discussions, visual training aids, tutorial sessions and practical training. Personal coaching method is adopted to ensure all learners, both fast and slow, are able to learn and enhance their skills and knowledge at a comfortable pace and environment.